Rhino Products - TowStep - Rear step for towbar

A1: If the item is stated to be in stock, the item will be shipped the same day for orders before 13:00 (UTC + 1).

Estimated delivery time (weekdays): Denmark 1-2 days / Belgium, France, Germany, Luxembourg, Netherlands, Sweden, England and Austria 2-4 days / Norway 2-5 days / Poland, Slovakia, Slovenia, Switzerland and Lithuania 3-5 days / Bosnia, Albania, Iceland, Finland, Hungary, Italy, Malta, Romania, Spain and Turkey 4-7 days / Cyprus, Estonia, Greece, Latvia, Macedonia, Portugal and Serbia 5-8 days / Greenland and the Faroe Islands 10-12 days.

B1: Our freight agreement is with DSV. In the countries where it is possible, GLS is used as the primary supplier of packages up to 20kg for private or parcel shops and up to 30kg for Business.

C1: You can advantageously choose delivery to the parcel shop to avoid any delays, such as the result that no one was present to receive the parcel.

A2: If you shop outside Denmark, the VAT rate will be based on the EU country to which the item is shipped. Ie. that the VAT is only displayed when you have selected the recipient country in the checkout window.

B2: If you trade as a company in an EU country outside Denmark, the VAT will be removed from the order if a valid VAT number is entered.

A3: All available payment methods are displayed at the bottom of the page. The options will change based on country / language selection.

A4: Currency will be defined based on country / language selection. We receive; DKK, EUR and SEK.

A5: If you order goods for a country outside the EU, customs duties will be imposed. This duty is settled even with the local customs office in the recipient country. If you shop on behalf of a company, it is also possible to book the collection of the item with us, where it is then possible to handle the customs documents yourself before shipment.

A6: We provide a 2-year warranty on all our products. The warranty covers the functionality of the product - will in most cases require the product to be maintained properly. There are certain products which are covered by a longer warranty period given by the manufacturer, here their terms apply. We still process the warranty with us.

B6: If the product is fitted by AutoLock, we also provide a 2-year warranty on the installation and where an modification has been made - eg on the van. Also includes warranty on the rust protection that has been performed.

A7: We provide a 14-day return policy from the date the item is delivered. In the event that the right of return is used, the item must be returned in salable condition, ie. complete without damage and traces of wear. Costs for return shipping will be charged to the buyer. There may be specific country conditions that apply in relation to whether the purchase is made as a private or business purchase - See our terms and conditions.